Your personal data (including sensitive personal data) that you enter into this report is handled in accordance with the University's Privacy Policy and this privacy notice. Together they provide information about how we protect your privacy.
 
Report and Support is provided as a self-declaration portal and hosted by our partners, Culture Shift, for any individual that wishes to make the University aware of a concern they have, such as:
  • Students raising concerns about students
  • Students raising concerns about staff/faculty
  • Student raising concerns about somebody external (including contractors)
  • Staff/faculty raising concerns about somebody external (including contractors)
  • Staff/faculty raising concerns about students
  • Staff/faculty raising concerns about staff/faculty
  • Public raising concerns about students
  • Public raising concerns about staff/faculty

These reports can be provided in an identifiable format or anonymously.
 
Please also see our policy for non-academic related complaints at this link.
 
We may use the information you provide for the purpose of:
  • Helping us to identify the best person for you to speak to in relation to your report.
  • Monitoring patterns or trends in data that will be used to inform our proactive and preventative work. When reporting anonymously, we will not ask you for any personal identifiable details. We will not be able to offer direct advice or take any action on the report. We will keep an anonymised record of your report to identify whether there have been/are other similar reports and whether there is a pattern of behaviour or trends that should be addressed.
  • Making a report does not initiate a formal process, and we will not take any action until we have spoken with you to discuss your report. We will not disclose any personal or identifiable information to any other party unless we believe there is a genuine threat to a person's health and safety.

At any time, you may ask that we stop processing your personal data and that we safely and securely delete the information you gave us.
 
Your identity and your other personal data will be disclosed within the University on a need-to-know basis only, and will not be disclosed to any third parties without your consent unless there are legitimate reasons requiring us to do so, for example, where the information you have provided highlights a potential risk to a person's health and safety.
 
Personal data will be retained for a minimum of 12 months to answer any queries relating to the report and a maximum of 7 years for evidence in legal claims.
 
Please address any questions, comments and requests regarding our data processing practices to dpo@ricmond.ac.uk.

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