Letting us know you need help is perfectly normal, and we believe everyone in our community should be able to talk freely about their mental health and wellbeing. If you’re worried about your mental health and wellbeing there are a number of things you can do: 

  1. Talk
  2. Report
  3. Get support

Talk - If there’s a friend, family member or colleague that you can trust, talking things through with them can sometimes help.You can also reach out to our mental wellbeing advisor for a confidential chat.For immediate crisis support, call 111 (option 2) or the Samaritans on 116 123. If you prefer not to talk on the phone, you can text SHOUT to 85258. If you feel like you cannot keep yourself safe, call 999 or visit your nearest A&E. For staff/faculty members: Trade unions are organised groups of workers who come together to support each other in the workplace. There are a number of trade unions in our industry including TCU, TUC and NTU and you can contact them to see what support they can provide.

Report - To alert us about mental health or wellbeing concerns, you can submit a named or anonymous report via this platform. A named report will allow us to follow up with you directly, whereas an anonymous report may be most appropriate for making us aware of conditions within the University that may have an adverse effect on wellbeing. Please note: This function is not suitable for emergencies.

Get support - If you want to talk to someone to make a disclosure or to be provided with support please contact a member of Student Affairs or HR. For students: You are always welcome to chat with our student support team online or in-person in the Student Hub (open M-F 9am-5pm on our Chiswick campus). We have a dedicated member of staff - the Student Health and Wellbeing Officer - who can offer advice, guidance, and support for mental health concerns and a team of counsellors with whom you can receive 6 free sessions per semester.

There are two ways you can tell us what happened